As I plan my upcoming move across the world to be with my fiancee in Australia, I do have some things to research. One of those things is banking. As I’ve written in the past, I think not using a cash back credit card is a waste of money, so I decided I was going to see what Australia offered before I actually arrive in the country.
So, this morning, I looked at the website of one of Australia’s big 4 banks, St. George. I go to their credit card selector, where I’m given three options: reward cards, no annual fee and low interest rate cards. Naturally, I pick the first one.
However, this is the text I was faced with:
Choosing the right credit card
A card with rewards
Think Again!
Reward schemes generally offer the promise of future benefits for a higher up-front cost.
To earn a $100 gift voucher on an average rewards card it would cost you over $16,000 in purchases*.
For this reason, St.George Bank does not offer a rewards scheme, but prefers to provide a range of low rate credit cards.
See our range of Low Rate Credit Cards.
I was stunned! I could believe it if they told me “we don’t offer rewards cards at this time”, but to tell me to “think again” about my choice and that I should go with a low rate card?? I pay my balances off every month, I couldn’t care less what my interest rate is. Working for the bank I do now, I could have gotten a card at about 5% interest, but decided to get the cash back card at the full rate.
Whoever decided to basically call the people who want a rewards card financial idiots was absolutely beyond me. Whoever came up with that text, as well as everyone involved in the approval process should never be allowed to work in any sort of marketing job again, ever. (Alright, so I don’t mean that, I’m just absolutely shocked that they would actually write that on their website!)
Just because of that I can guarantee that I will never be a customer of St. George bank when I move to Australia. I know it’s stupid and I know it’s petty, but the fact that they told me to “think again” because I want a rewards card just does not stick well with me at all. That’s not the type of bank I want to deal with.
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